Support

Welcome to H5 Support! I’m here to help our valued customers with issues related to High Five products. If you are not a customer, please take a moment to review our policies and FAQs, as we do not offer general design guidance or answer website and business-related questions.

For Customers:

If you're experiencing any technical issues with our products or believe there's something wrong with your Website Template or Content Writing Guides, I’m here to assist you promptly. Your satisfaction is my priority, and I want to ensure that your experience with H5’s products is smooth and trouble-free. Please complete this form and I will contact you in within 1-2 days.

For Non-Customers:

I appreciate your interest in High Five Design Co. If you have general questions about website design, Squarespace features, business-related topics, or any other inquiries that do not pertain to issues with our products' functionality or your ability to purchase a product on our website, we kindly request that you refer to our comprehensive policies and FAQs, as well as the Squarespace Help Center.

Website Template Policies
How it Works & FAQ
Squarespace Help Center

These resources are designed to provide answers to common questions and clarify our scope of support services. If you cannot find the information you're looking for, please reach out, and I will direct you to the right place.

Phishing Scam Warning

If you’re receiving phone calls, emails, or invoices that appear to be from High Five Design Co. and we don’t actually have a working relationship—congratulations, you’ve encountered a phishing scam! Unfortunately, this kind of thing happens to small businesses all the time.

If this happens to you, I recommend ignoring or blocking it. If you feel the need to take action, please direct your frustration toward the scammers, not me—I promise I’m just as annoyed as you are.

If you’d like to make me aware of anyone impersonating my business, you’re welcome to forward any sketchy messages to support@highfivedesign.co. I’ll take a look, but let’s be real—the odds of me single-handedly shutting down a scam operation are slim. So, you know, manage expectations accordingly.

Thanks for your understanding.